Artificial Intelligence

Artificial Intelligence

 

LUTZ BUSINESS INSIGHTS

 

Artificial Intelligence

SCOTT KROEGER, LUTZ TECH SHAREHOLDER

 

There’s been a lot of buzz surrounding artificial intelligence (AI). You’ve probably heard about AI or IBM’s Watson on the news. AI is a new technology with quite a bit to offer, especially with assistance in the workplace. Its uses are endless. So, what exactly is it and how is it useful to businesses?

 

What is Artificial Intelligence?

Artificial intelligence (AI) is “the development of computer systems able to perform tasks that would normally require human intelligence such as visual perception, speech recognition, decision-making, and translation between languages.”

AI can help simplify everyday processes but, which type of AI is best suited for your business’s needs?

 

3 Categories of Artificial Intelligence

There are three major categories of artificial intelligence:

Artificial Narrow Intelligence: This is sometimes referred to as weak AI, and is described as a type of artificial intelligence that specializes in one area. For example, there is AI that can beat the world champion in chess, but that’s the only thing it does.

Artificial General Intelligence: This is sometimes referred to as strong AI or Human-Level AI and refers to a computer that is as smart as a human across the board.

Artificial Superintelligence: This refers to an intellect that is much smarter than even the best human brains in practically every field, including scientific creativity, general wisdom, and social skills.

 

What is AI being used for in business?

Artificial intelligence is being used in business for a variety of purposes, a few of which include computational improvements/processing power, extremely large data sets, and to improve algorithms and implementations. While you might not realize it, AI can also help maximize workflows and increase overall productivity.

Just a few ways AI is used in business activities today include:

  • Marketing automation
  • Customer support chatbots
  • Analytics
  • Search optimization
  • Social media

For example, when a business uses search optimization to help their company site rank high in customer searches; they are using artificial intelligence through algorithms.

In addition, when a firm uses a program designed to make data-driven decisions and predictions based off of available information, they are using artificial intelligence from machine learning.

 

Is AI primarily of interest to large businesses, or small businesses, too?

AI ranges from the calculator on your phone to self-driving cars. We use it all the time in our daily lives but don’t always realize it. That being said, artificial intelligence is of interest to all company sizes, depending on what you are using it for.

Artificial intelligence is continually changing the business landscape. Everyday processes will not only be affected by but be transformed through artificial intelligence as it continues to evolve throughout the future. Businesses that are willing and able to implement these changes will be able to gain a competitive advantage going forward.

 

Is AI for daily activities?

The goal with AI is to build a system that thinks like humans. So, AI can support your daily working habits. For example, humans are prone to make errors. AI can greatly reduce the chances of human error to improve your business’s efficiency and accuracy. In addition, humans perform many repetitive tasks that take up a lot of valuable work time. AI can help here too. AI can work on these tasks in a matter of seconds while also finding ways to make improvements.

 

Why Now?

There’s been a big resurgence in the demand for AI. With advanced computational improvements and processing power, AI is even used in cloud services. Furthermore, AI processes extremely large datasets, which allows for faster deployment of new technologies.

IBM’s Watson and Google’s driverless cars have shown huge technological advances and organizations are seeing significant improvements in algorithms that use machine learning.

Big Data is also driving the demand for AI now. Companies are using the cloud instead of physical servers. They’re looking for advanced security to deal with huge cyber threats.

AI, machine learning, and blockchains show promise for advanced storage and security. That’s driving the demand for AI to help businesses access information faster – and protect it.

 

Artificial intelligence can automate everything from customer support to social media and is helping with data entry and analytics, cybersecurity, and improved efficiency. AI can free up time to help you can work on value-rich projects so you can give your attention to your client and customers.

ABOUT THE AUTHOR

402.827.2304

skroeger@lutz.us

SCOTT KROEGER + LUTZ TECH SHAREHOLDER

Scott Kroeger is a Lutz Tech Shareholder with over 15 years of technology related experience. His primary responsibilities include overseeing the areas of managed technology services, custom software development, and creative services. In addition, he provides CIO level consulting to clients.

AREAS OF FOCUS
  • Sales and Operations
  • CIO Level Consulting
  • Managed Technology Services
  • Custom Software Development
  • Creative Services
  • Interface Design
  • Web Technologies
  • Systems Infrastructure
  • Databases
  • Programming
  • Application Integration
EDUCATIONAL BACKGROUND
  • BA in Computer Science, DePauw University, Greencastle, IN
  • Institute of European Studies, Freiburg, Germany
COMMUNITY SERVICE
  • Omaha Children’s Museum, Past Board Member

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OMAHA

13616 California Street, Suite 300

Omaha, NE 68154

P: 402.496.8800

HASTINGS

747 N Burlington Avenue, Suite 401

Hastings, NE 68901

P: 402.462.4154

LINCOLN 

601 P Street, Suite 103

Lincoln, NE 68508

P: 531.500.2000

GRAND ISLAND

3320 James Road, Suite 100

Grand Island, NE 68803

P: 308.382.7850

6 Helpful Steps to Transition to Outsourced IT

6 Helpful Steps to Transition to Outsourced IT

 

LUTZ BUSINESS INSIGHTS

 

6 Helpful Steps to Transition to Outsourced IT

NEIL WARDYN, VIRTUAL CHIEF TECHNOLOGY OFFICER

 

Do you find your growing business suffering from a lack of support in the technology department? Your company may benefit from outsourcing IT. Some businesses struggle to find room in the budget to add support staff, while others continually add staff only to realize they still can’t keep up with demand. An alternative to this issue is to outsource your IT.

 

Here are a few key steps to help you make the transition from in-house to outsourced IT:

 

1. Outline your onboarding process and schedules with your new client.

Onboarding times vary from a week to several weeks. Depending on your IT services, integrations, and products, you might need more or less time.

Tip: It’s crucial to set up schedules and communicate your needs with your outsourced client. This ensures a smooth transition and prevents “bumps” in the road.

 

Verify dates work for the client and vendor

A good vendor-client relationship is a win-win for both parties. But, all new relationships take time. To start, establish metric dates and outline what you expect. Then, open the lines of communication by offering a feedback channel. This outlines your expectations.

Monitor the vendor’s performance and observe how they respond to feedback. You want to build trust and good dialog exchanges.

 

Explain processes and expected down times

Over-communication is better with initial vendor relationships. Walk your vendors through your IT processes and outline expected down times for your business.

Tip: By discussing the seasonal ebbs and flows of your business, you won’t have to micromanage your vendor. Set up weekly meetings and obtain status reports to keep everyone’s performance accountable.

 

2. Secure your buy-in from within the organization

Your “buy-in” is when people are onboard with your specific concepts and courses of action. The strategic initiatives of your business need to be followed. Or, you’ll risk your relationship with your stakeholders and clients. To secure your buy-in, your existing staff need to work with your vendors and advocate for your business.

To do this:

  • Outline your organization’s values.
  • Stress the importance of business growth, continuity, and cost-effectiveness.
  • Reinforce your business strategies, job assignments, and stakeholder interests.
  • Outline how your organization works to reduce errors and client complaints.

By having your vendor mirror your existing staff, they can better serve your stakeholders and clients.

 

Explain the benefits of outsourcing your IT

There are several benefits to outsourcing your IT. These include:

  • Saving time: Your vendors are experienced and don’t require training. That means they are cost efficient.
  • Cutting costs: By using vendors, you are hiring them on an as-needed basis. You don’t have to allocate resources for employee benefits and training.
  • Reducing downtime: Your outsourced IT can help you scale for future growth. Your outsourced staff is efficient and can increase productivity.
  • Data security: Your vendors offer advanced security features to protect your data and assets.
  • Larger talent pools for IT professionals: You have access to diverse IT talent. Utilize their skill sets for specific assignments.

 

You have access to knowledgeable and reliable IT professionals

Maybe your business offers 24-hour services. Or, you’re thinking about it. With IT that’s knowledgeable, you’ll have experienced staff at your disposal. You’ll also have IT in different time-zones that can help with disaster preparedness. Offsite vendors can help in the event of emergencies, disasters, acts of war, or imminent threats.

 

Duties for in-house IT and any outsourced IT

Thinking about in-house and outsourced IT? Some companies keep a mix of both. It’s a good idea to outline the duties and reporting schedules for vendors to work with your existing staff. Stress the need for customer service, marketing, and other ways vendors can help operations.

 

3. Establish a clear plan for reporting issues

When you set up a relationship with vendors, you need to establish how to report various issues and any problems that arise.

 

Explain hours of operation

Outline your hours. Decide if you will extend them because you now have access to a wider talent pool of IT professionals.

 

Explain expectations of response time to calls or emails

Stress the response times you would like your vendors to have. They should readily respond to every call and query. This should be monitored consistently for transparency.

 

Reassure them to call when issues arise

Your vendors need to know they can reach you at any time. Let them know you’re available and offer key support staff in your absence.

 

4. Once onboarded, review services provided

Regularly review your vendor relationships. And, address areas that need correcting or more training.

 

Establish routine meetings between clients and vendors to discuss performance

Weekly meetings are important. Treat your vendors like your staff. Help them understand your processes. You want them in alignment with your vision. Express future expectations and any problems that need to be addressed.

 

Evaluate service calls for opportunities to reduce calls

Is there a language barrier? A reason for a delay in a call? Troubleshoot the problems you find. And, set up scenarios and scripts to help your vendors manage the time better with clients.

 

5. Budgeting and planning

Having a budget set in advance can help you explore growth opportunities as you scale up. Some organizations avoid outsourcing their IT because they think they can’t afford it. What many don’t realize is that outsourcing is often the more cost-effective option.

 

Client and vendor should have routine meetings to discuss the future

Talk to your vendors about adding staff or removing them. Your budget is important and your vendors are there to help your organization grow.

 

Clearly layout future IT plans, upgrades, or expenses

Discuss how you want to scale. Talk about the new technologies you would like to introduce and discuss upgrades, updates, and expenses. By keeping the lines of communication open, you won’t be hit with unexpected charges.

 

6. Clear explanation of costs

Having a clear outline of all costs can help your business plan for the future. Talk to your vendors about your budget and all costs.

 

Explain what is covered under service contract

Discuss your budget requirements and ask questions if you’re unsure of the contract terms. You want to have the best relationship with your vendors.

 

Clearly explain reoccurring and onetime costs

Some organizations use a flat rate for their vendor services, while others use an “all of the above” approach. This can vary based on your budget and scaling needs.

 

Ultimately, you are committed to your organization, stakeholders, and clients. Lutz Tech can supply you with a team of professional consultants that will help you scale, lower costs, and increase your productivity for better ROI. If you are considering outsourcing your IT, please contact us for more information.

ABOUT THE AUTHOR

308.382.7850

nwardyn@lutz.us

LINKEDIN

3320 JAMES ROAD

SUITE 100

GRAND ISLAND, NE 68803

NEIL WARDYN + VIRTUAL CHIEF TECHNOLOGY OFFICER

Neil Wardyn is a Virtual Chief Technology Officer at Lutz Tech with over 17 years of IT experience. He is responsible for architecting short-term and long-term technology plans and strategies for potential clients. In addition, he will provide support in resolving technology-related issues.

AREAS OF FOCUS
  • Technology Plan Construction
  • Outsourced IT
  • Technical Support
  • Technology
AFFILIATIONS AND CREDENTIALS
  • Oracle Certified Associate
EDUCATIONAL BACKGROUND
  • BA in Computer Science, Hastings College, Hastings, NE
COMMUNITY SERVICE
  • Grand Island Leadership Tomorrow, Board of Directors
  • Central Community College,  IT Advisory Committee
  • IT Pathway, Advisory Committee
  • Skills USA, Contest Coordinator
  • Youth Sports Coach

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Toll-Free: 866.577.0780  |  Privacy Policy

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OMAHA

13616 California Street, Suite 300

Omaha, NE 68154

P: 402.496.8800

HASTINGS

747 N Burlington Avenue, Suite 401

Hastings, NE 68901

P: 402.462.4154

LINCOLN 

601 P Street, Suite 103

Lincoln, NE 68508

P: 531.500.2000

GRAND ISLAND

3320 James Road, Suite 100

Grand Island, NE 68803

P: 308.382.7850

Lutz Tech adds Steven Brabec

Lutz Tech adds Steven Brabec

 

LUTZ BUSINESS INSIGHTS

 

Lutz Tech adds Steven Brabec

Lutz, a Nebraska-based business solutions firm, welcomes Steven Brabec to the Lutz Tech division in the Omaha office.

Steven joins Lutz Tech as an IT Account Manager with over eight years of IT experience. Steven will be working with clients to develop IT solutions that help them reach their business goals. Additionally, he will be providing account management support and IT consulting services. Brabec graduated from Wayne State University with a Bachelor’s degree in information technology.

 

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OMAHA

13616 California Street, Suite 300

Omaha, NE 68154

P: 402.496.8800

HASTINGS

747 N Burlington Avenue, Suite 401

Hastings, NE 68901

P: 402.462.4154

LINCOLN 

601 P Street, Suite 103

Lincoln, NE 68508

P: 531.500.2000

GRAND ISLAND

3320 James Road, Suite 100

Grand Island, NE 68803

P: 308.382.7850

Microsoft Office 365 and Email Security

Microsoft Office 365 and Email Security

 

LUTZ BUSINESS INSIGHTS

 

Microsoft Office 365 and Email Security

GARY NEWTON, LUTZ TECH SHAREHOLDER

 

Microsoft Office 365 is a subscription-based service that features email and collaboration tools for business. Some plans include popular Office applications, all hosted on Microsoft’s Cloud so they are easily accessible anywhere with any device. Along with an explanation of the many benefits of using Microsoft Office 365 for your business, this blog will cover strategies to help you improve your email security.

 

The Benefits of Using Microsoft Office 365

Plans are offered with multiple subscription levels to businesses, nonprofits, and educational institutions. Premium plans include local installation capabilities of Microsoft Office desktop applications; including Outlook, Word, Excel, and PowerPoint. Subscribers also receive free upgrades to the current version of the applications, as well as access to web versions of the Office Suite. 

Microsoft OneDrive

OneDrive is Microsoft’s personal cloud storage for users. It includes 1TB of storage per user accessible from anywhere an internet connection is available. OneDrive makes collaboration among employees more seamless, even outside of office hours or while traveling.

Microsoft Hosted Exchange Mail Services

A major benefit of Exchange Online email services is that it runs on Microsoft’s Azure redundant Cloud Data Centers. Even if your office network is down, you still have the ability to send and receive emails with your staff and clients. In addition, each user is allotted a 50GB mailbox, so space is not a concern.

 

Email Security for Office 365

Securing your organization’s email is more important than ever. Microsoft 365’s addon, Advanced Threat Protection, includes anti-phishing capabilities that can detect email spoofing by hackers.  Email rules can be set up to notify an administrator when attacks have occurred.

Email Encryption

Email without encryption can be easily intercepted. Office Message Encryption (OME) protects sensitive emails by encrypting the message so it cannot be intercepted and read by unintended parties. OME lets you send encrypted emails to any email address and encrypt all messages within a conversation. When sending sensitive information via email, especially to recipients outside of your institution, Office 365 Message Encryption is a common-sense step toward protecting email communication.

 

Security Starts with the End User

Email security starts with you and every member of your team employing best practices.

  1. Never give anyone your username and password unless you requested a change from an administrator.
  2. Make sure no one can see the login information you enter on the screen, whether in a public area or the workplace.
  3. Do not open emails from senders you don’t know, and never click on unknown links.
  4. Before clicking on any link, check that the address matches the address of the actual website by hovering over the link with your mouse.

 

Use Free 2-Factor Authentication With Microsoft 365

Microsoft 365 subscriptions come with 2-factor authentication, which provides an extra layer of security when logging in to applications. It should be used regularly, especially with business email accounts.

Authentication works like this.

  1. Login to a website with a username and password.
  2. Before the login completes, you will receive, depending on your settings, a text message sent to your phone with a randomly generated code that must then be entered to successfully log in.

 

Microsoft Office 365 is Software as a Service subscription that provides communication and collaboration tools for businesses.  It has the redundancy and security to be a valued member of your IT infrastructure. 

ABOUT THE AUTHOR

402.496.8800

gnewton@lutz.us

GARY NEWTON + TECHNOLOGY SHAREHOLDER

Gary Newton is a Lutz Tech Shareholder with over 30 years of experience. He focuses on providing outsourced technology services by managing and designing network solutions for new and existing clients.

AREAS OF FOCUS
  • Outsourced IT Services
  • Small to Medium Business Technology
  • Virtualization Design (Vmware & Hyper-V)
  • Disaster Recovery
  • Business Continuity Planning
  • Multi-Site Connectivity (Cisco, HP, MPLS)
  • Thin Client Technology (Terminal Services, Citrix)
  • Hosted and Published Application Design
  • Technology Consulting
  • Planning / Licensing Compliance
AFFILIATIONS AND CREDENTIALS
  • Certified Virtualization Expert v5.0
  • Vmware VSP 6.0 Certified
  • Veeam VMSP Certified
  • Microsoft Licensing Education
  • Microsoft Sales and Marketing Education
EDUCATIONAL BACKGROUND
  • BS in Electronics Engineering Technology, University of Nebraska, Omaha, NE
COMMUNITY SERVICE
  • Local Youth Select Baseball Team, Coach and Instructor for 10+ years
  • ITT Advisory Board, Past Member

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We tap into the vast knowledge and experience within our organization to provide you with monthly content on topics and ideas that drive and challenge your company every day.

Toll-Free: 866.577.0780  |  Privacy Policy

All content © 2018 Lutz & Company, PC

OMAHA

13616 California Street, Suite 300

Omaha, NE 68154

P: 402.496.8800

HASTINGS

747 N Burlington Avenue, Suite 401

Hastings, NE 68901

P: 402.462.4154

LINCOLN 

601 P Street, Suite 103

Lincoln, NE 68508

P: 531.500.2000

GRAND ISLAND

3320 James Road, Suite 100

Grand Island, NE 68803

P: 308.382.7850

3 Reasons Why Technology Is An Investment

3 Reasons Why Technology Is An Investment

 

LUTZ BUSINESS INSIGHTS

 

3 Reasons Why Technology Is An Investment

GARY NEWTON, LUTZ TECH SHAREHOLDER

Technology is necessary to succeed in today’s workplace. You invest in the right people and equipment for your business, so why wouldn’t you invest in technology? You might think it’s an unnecessary cost, but the truth is: technology is an investment. Here are three reasons why.

1. Staff Productivity

If you remember what it was like to work without today’s technology, you know how time-consuming even the simplest of tasks were. Hard copies of everything, finding the space to store and organize paper documents, sending invoices and letters through snail mail: these all took time and manpower just for everyday tasks. Tech innovations and up-to-date equipment have sliced through the time and effort needed to accomplish operational tasks, freeing up valuable time for your staff to be even more productive at what they do best. And, with quality equipment, there’s less downtime, so staff don’t have to waste time waiting for repairs.

When employees are happy, they are much more likely to stay with your company. Investing in technology drives retention rates higher than many other strategies. Here are just a few of the ways technology can boost productivity and employee retention rates:

  • Workforces become mobile: Employees can get the job done no matter where they are. Tech allows them to communicate, save documents, place orders and deal with challenges while on the go, from home offices and while they travel.
  • Organization and time-tracking is a breeze: Staff can stay on track with mobile and online productivity tools and keep track of progress both for themselves and for their teams.
  • Networking is always available: With social networking sites like LinkedIn, employees are always building and nurturing business relationships for your company’s success.
  • Distractions fall by the wayside: With focusing tools like timers and website blockers, staff can stay focused on the task at hand and get more accomplished.

2. Your Client Experience Flourishes

It doesn’t matter what type of business you run, customer service is always critical to your success. Customer service technology is skyrocketing right now and will only keep improving. Having a highly functioning website with quality services serves you and your customers right. Innovations like portals, chatbots and social media integrations mean your customers don’t have to wait to find what they want. The quicker clients can get information, the more likely you are to retain them for product sales or services. Here are a few ways technology wins customers and retains them:

  • FAQs are answered with grace and ease
  • Products and services are easier to find and order
  • Tech support is just a click or tap away
  • Messaging means real-time customer service

3. Gain a Competitive Edge

Finally, technology can help your business get an edge in the marketplace. Automation through technology assists with internal and external business affairs. From accounting and human resources tools all the way through product distribution and service fulfillment, tools like Artificial Intelligence, real-time reporting and custom applications can give you an advantage over your competition. Some of the advantages include:

  • Gaining deeper insights through news monitoring, media lists, and research into trends and movements
  • Replacing low-level cognitive tasks such as scheduling, reviewing emails, manual spreadsheets and setting reminders with high-level tasks like identifying connections and analyzing correlation production data
  • Providing real-time reporting to staff and clients
  • Making marketing more intelligent and focused
  • Integrating workflows between applications for higher efficiency and productivity
  • Increasing engagement with potential and current clients and increasing retention rates

Providing your business with technological innovations isn’t just the cost of doing business; it’s an investment you can’t afford not to make. Invest in technology and you’ll see the changes not only today, but in the successful future you’ve always dreamed of.

ABOUT THE AUTHOR

402.496.8800

gnewton@lutz.us

GARY NEWTON + TECHNOLOGY SHAREHOLDER

Gary Newton is a Lutz Tech Shareholder with over 30 years of experience. He focuses on providing outsourced technology services by managing and designing network solutions for new and existing clients.

AREAS OF FOCUS
  • Outsourced IT Services
  • Small to Medium Business Technology
  • Virtualization Design (Vmware & Hyper-V)
  • Disaster Recovery
  • Business Continuity Planning
  • Multi-Site Connectivity (Cisco, HP, MPLS)
  • Thin Client Technology (Terminal Services, Citrix)
  • Hosted and Published Application Design
  • Technology Consulting
  • Planning / Licensing Compliance
AFFILIATIONS AND CREDENTIALS
  • Certified Virtualization Expert v5.0
  • Vmware VSP 6.0 Certified
  • Veeam VMSP Certified
  • Microsoft Licensing Education
  • Microsoft Sales and Marketing Education
EDUCATIONAL BACKGROUND
  • BS in Electronics Engineering Technology, University of Nebraska, Omaha, NE
COMMUNITY SERVICE
  • Local Youth Select Baseball Team, Coach and Instructor for 10+ years
  • ITT Advisory Board, Past Member

SIGN UP FOR OUR NEWSLETTERS!

We tap into the vast knowledge and experience within our organization to provide you with monthly content on topics and ideas that drive and challenge your company every day.

Toll-Free: 866.577.0780  |  Privacy Policy

All content © 2018 Lutz & Company, PC

OMAHA

13616 California Street, Suite 300

Omaha, NE 68154

P: 402.496.8800

HASTINGS

747 N Burlington Avenue, Suite 401

Hastings, NE 68901

P: 402.462.4154

LINCOLN 

601 P Street, Suite 103

Lincoln, NE 68508

P: 531.500.2000

GRAND ISLAND

3320 James Road, Suite 100

Grand Island, NE 68803

P: 308.382.7850

The Internet of Things (IoT): A Beginner’s Crash Course

The Internet of Things (IoT): A Beginner’s Crash Course

 

LUTZ BUSINESS INSIGHTS

 

The Internet of Things (IoT): A Beginner’s Crash Course

ALEX LUTZ, LUTZ TECH SERVICE MANAGER

You know more about the Internet of Things, or IoT, than you may think. While the term sounds futuristic, almost everyone is already using IoT on a daily basis. IoT simply refers to items that contain software, sensors, electronics, etc. that allow them to connect with computers or each other and “talk.”

In the past, this type of connectivity was limited to your computer, smartphone, and tablet. Now, many previously “dumb” items, like your thermostat, can adjust themselves or accomplish tasks that you used to do. A number of IoT devices exist that help individual consumers and various industries. Understanding what they are and how to use them can only enhance your life.

 

Consumer or CIoT

The Consumer Internet of Things refers to computerized devices that make your own life easier. You may already have a smart TV with advanced streaming ability, a car with numerous computerized elements, and home control devices. Members of your family may wear health-tracking devices that transfer information to your computer for storage and assessment. Perhaps you wake up to music provided by Siri or Alexa.

Home automation devices are a popular part of CIoT. Your smart home may include several devices that are connected through a central hub. You can control your HVAC system by setting different temperatures for nighttime and daytime. Lighting and home security can also be pre-set or controlled remotely. Other devices include leak detection, child and pet monitoring, and air quality control. Consumers are really just beginning to see how CIoT can affect their lives. By 2020, you will see more and better uses of this technology in your home. Experts predict artificial intelligence will become more pervasive, routers will become “smarter,” and approximately 21 billion connected devices will exist.

 

Enterprise IoT

The most significant applications of IoT may be in the business sector. Some of the applications are those that individual consumers use, such as control of HVAC systems in offices and manufacturing plants to cut facility expenses. The truly exciting Enterprise IoT may come in manufacturing automation. For instance, IoT can be used to “manage parts and perishables and also prevent counterfeit products.”

The future of EIoT may include smart refrigeration units that will notify staff what needs restocking and when. This technology may also help track food consumption trends and health issues among segments of the population. EIot can also be used to determine the best routes for trucks moving products, saving manufacturers time and money. The healthcare industry is already using EIot to monitor hand hygiene practices as well as a number of patient vital signs.

 

IoT Big Data

For some in the field, data is the main goal of IoT devices. They provide a constant stream of information about consumers or manufacturing practices that begs for advanced analysis in order to make improvements in almost any process. IoT can provide mobile geolocation data, product usage data, social media data and records of operations in software applications.

 

IoT Security

Unfortunately, IoT devices are vulnerable to hacking, as are all computerized items. That’s why many experts are focused on improving both individual and enterprise security in this area. They recommend that every IoT device allowed on your network meet security standards and that you use network segmentation as much as possible. Of course, IoT devices have to be able to talk to each other, so isolating them from your main network can be problematic.

The Internet of Things has already come into homes and businesses, but it promises to explode in the coming few years. IoT can simplify everyday life as well as enhance business practices and production. The data it provides can offer valuable insight into consumer behavior and manufacturing plants. While security is an issue, IoT is on the rise and will inevitably play a huge role in the coming years.

ABOUT THE AUTHOR

Alex Lutz + Lutz Tech + Omaha, Lincoln, Hastings, Grand Island

402.778.7941

alutz@lutz.us

ALEX LUTZ + SERVICE MANAGER

Alex Lutz is a Service Manager for Lutz Tech’s managed services team. He is responsible for service and technical escalations, as well as building processes and procedures to improve the quality of service on the MSP helpdesk.

AREAS OF FOCUS
  • Lutz Tech Helpdesk
  • Service and Technical Escalations
  • Technology
AFFILIATIONS AND CREDENTIALS
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Professional (MCP)
  • Microsoft Certified Technology Specialist (MCITP)

SIGN UP FOR OUR NEWSLETTERS!

We tap into the vast knowledge and experience within our organization to provide you with monthly content on topics and ideas that drive and challenge your company every day.

Toll-Free: 866.577.0780  |  Privacy Policy

All content © 2018 Lutz & Company, PC

OMAHA

13616 California Street, Suite 300

Omaha, NE 68154

P: 402.496.8800

HASTINGS

747 N Burlington Avenue, Suite 401

Hastings, NE 68901

P: 402.462.4154

LINCOLN 

601 P Street, Suite 103

Lincoln, NE 68508

P: 531.500.2000

GRAND ISLAND

3320 James Road, Suite 100

Grand Island, NE 68803

P: 308.382.7850