Why Cybersecurity Training for Employees Is Critical

Why Cybersecurity Training for Employees Is Critical

 

LUTZ BUSINESS INSIGHTS

 

CYBERSECURITY TRAINING FOR EMPLOYEES

why cybersecurity training for employees is critical

jessica murray, account manager

 

The cybersecurity industry is among the fastest-growing sectors in the world. As more resources are channeled to counter cyber-attacks, new threats crop up that still cause severe damage to companies without proper security.

Catching up with these threats seems challenging, especially when it comes to human error. In 2020 alone, the US FBI reported an increase of 300% in cases of cybercrimes. Hackers took the opportunity of the global pandemic to attack vulnerable networks as people moved to work at home, leading to various security challenges for many businesses.

 

Why Educate Employees

Every company in the world is vulnerable to ransomware, malware, hacking, spam, and social engineering. Since human error is the #1 threat to such insecurities, it is best to ensure that you get emergency cybersecurity training for all employees. Educating employees on cyber security is invaluable. Without training, they will not know how to recognize threats or report them properly.

Some top examples showing the importance of training include a recent survey by the State of IT Security that found that email security and employee training are among the top issues IT professionals face in companies. Another study by Wombat Security Technologies reported that over 30% of the population surveyed had no idea about phishing or malware. Such cases result in serious breaches and data compromise.

Having firewalls and security software is not enough to keep people safe. After all, hackers don’t use your technology as their entry points but look for errors your employee makes within the systems. Like any other human, mistakes are inevitable. Employees can trust fake identities, get tempted by the hacker’s sneaky tactics, and give them the information they use to access your network.

Recognizing such threats requires intensive employee training. They should know the schemes hackers are likely to use to get company information and stop it immediately.

 

Topics to Cover in the Employee Security Training

Now that you know why you need to train your employees, it is best to know the areas that impact most and the security awareness they should know.

1. Phishing

Phishing is a method hackers use to gather company or personal information by using deceptive emails. The disguised email acts as a weapon to gain employee trust and then coerce them to download attachments or click links with malicious code.

It is one of the oldest scams but is still the most widespread because the target may engage with someone they know and trust. Over the years, phishing techniques have increasingly become sophisticated.

2. Malware

Malware is a type of software hackers use to steal sensitive information for companies and individuals and can cause damage to systems. It can be delivered to an organization in several ways, including phishing emails, software downloads and malicious removable media.

3. Social Engineering

Intruders use social engineering to manipulate people so that they give out confidential information. They can seek passwords, bank information, or access to company computers to install their malicious software to access every business operation. It also works by earning your employees’ trust to get ways to hack into the systems.

4. Importance of Password Security

Passwords are the first line of defense against criminals. It is the most popular way to keep secure. However, keeping it safe can be tricky without the knowledge of setting strong passwords and storing them effectively with password managers.

5. Internal Technology Policies

Internal technology policies vary, but employees should comply with the guidelines required to keep their company safe. You can ensure this by training your employees constantly on the policies of your company on security. They should update their software, call for help, and use the best methods to stay safe online.

6. How to report cyber security threats

Employees are the eyes and ears of the company when it comes to cybercrimes. Training keeps them up to date on the dangers they face and how to spot threats before attacks occur. Then, educate them on the processes they will follow to report any systems’ red flags and talk to the right people, such as the IT team, to follow up a threat.

 

Cyber Training should be ongoing

Cybersecurity and threats are constantly changing with highly volatile technology. It would be best to organize frequent training to keep your employees updated with the changing cybersecurity strategies. It will help to create a long-lasting business-related ramification if a cybersecurity incident occurs and keep your company safe. Also, develop an effective cybersecurity policy that employees can use as a reference to learn more.

Contact us at Lutz Tech for any cybersecurity-related questions or read more on this topic by visiting our blog.

ABOUT THE AUTHOR

402.514.0000

jmurray@lutz.us

LINKEDIN

JESSICA MURRAY + ACCOUNT MANAGER

Jessica Murray is an Account Manager at Lutz Tech. She has over 5 years of experience in the technology field. Jessica is a trusted advisor that sees clients through the full sales cycle. Her responsibilities include developing proposals and providing recommendations to clients to assist them in reaching their business goals.

AREAS OF FOCUS
  • Client Relations
  • Technology
EDUCATIONAL BACKGROUND
  • BS in Management Information Systems, Briar Cliff University, Sioux City, IA

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Effective Cybersecurity Training for Businesses

Effective Cybersecurity Training for Businesses

 

LUTZ BUSINESS INSIGHTS

 

effective cybersecurity training for businesses

jim deboeR, service manager

 

Cybercrime is here to stay. Hacking methods are becoming increasingly sophisticated as cybercriminals advance their tactics. This makes cybersecurity training an essential element of a business security policy. Here is how your business can implement effective cybersecurity training measures. 

 

Establish a Cybersecurity Policy

Develop a cybersecurity policy for your business so it’s easy for employees to understand what is required of them when it comes to online practices. Use this as a foundation for your business’s cybersecurity training program.

For the training program to be successful, you will need to get buy-in from leadership. Explain the the benefits of a cybersecurity training program, and the cost of not training employees properly. Once you have management on board, have them complete the training program before implementing company-wide to get better adoption from staff.

 

Threat Identification and Reporting

Cyber threat identification and reporting are the basis of preventing attacks. So, businesses should train employees to recognize potential threats. Although recognizing phishing emails may seem easy, human error is one of the leading causes of cyberattacks.

Employers should look at cybersecurity training as a way to avert losses. Businesses should aim at eliminating risky employee behaviors and increasing vigilance. Focus on training that addresses immediate security dangers such as insider threats, phishing, and ransomware.

Cybersecurity training should be mandatory and ongoing. A single untrained employee poses a threat to the whole network. Be sure to include training when onboarding new hires to familiarize them with the company’s cybersecurity policy.

 

Passwords and Authentication Enforcement

Businesses should enforce strong password policies to deter hackers and password guessers. Here are a few examples of good password behavior:

  • Do not repeat passwords
  • Do not keep lists of passwords in unsecured documents
  • Change passwords regularly
  • Longer passwords with letters, numbers and special characters are harder to guess

Companies can also implement multi-layered authentication systems to double verify those who request network access. Passwords alone may not be effective at stopping unauthorized network visitors. With two-factor authentication, the correct password prompts the network to issue a login code for confirmation.  The code is shared via a secure email or text registered with the user.

Password managers are great insurance tools against poor user management. They can securely store passwords and suggest stronger passwords when an employee chooses a weak one. Companies that invest in password managers worry less about passwords falling into the wrong hands.

 

Practice Attacks

Practice attacks are essential to ascertain the effectiveness of a business’s cybersecurity policy. These are friendly (ethical) hacking attempts that simulate an attack on the network to exploit its vulnerabilities.

Some examples of common practice attacks include the following:

1.   Network Testing

This type of testing prevents unauthorized access to servers and systems by finding and eliminating network vulnerabilities. Network testing could involve a simple vulnerability assessment aimed at unearthing security vulnerabilities and other flows in the network. Penetration testing is more detailed and involves attacking your network to find real-time vulnerabilities that hackers could exploit. 

2.   Application Testing

Company networks may be very secure but still plagued by vulnerabilities caused by unsecured applications and software. With so many applications used daily, this becomes critical. Web and mobile application testing identify security vulnerabilities and ensures that they remain compliant with cybersecurity laws.

3.   Social Engineering

Social engineering tries to exploit the human element of the network by tricking and gauging users’ responses. Research has found that users may be the weakest link in a network.

Some of the tests in social engineering include sending phishing emails, calls, SMSs, and any other mediums that hackers use to employees. The primary purpose of such an assessment is to determine employee response and train them accordingly.

 

Take Away

Cybersecurity training is essential for companies to protect their data and clients. In the long run, diagnosing and fixing vulnerabilities ahead of time will save you more time and money than trying to recover from a cyber attack’s financial, legal, and business loss consequences.

Lutz Tech trains businesses on the best approaches to cybersecurity to keep your business and information better protected. Contact us if you have any questions or learn more about our cybersecurity education services.

ABOUT THE AUTHOR

402.778.7950

jdeboer@lutz.us

LINKEDIN

JIM DEBOER + SERVICE MANAGER

Jim DeBoer is a Service Manager at Lutz Tech with over 15 years of experience in the technology industry. He is responsible for troubleshooting computer and server discrepancies, responding to technical inquiries from clients, as well as providing onsite assistance to outsourced IT clients.

AREAS OF FOCUS
  • Outsourced IT
  • Technical Support
  • IT Infrastructure
  • Client Service
  • Technology
AFFILIATIONS AND CREDENTIALS
  • VMWare VCP
  • Microsoft MCSA
  • Microsoft Certified Professional
EDUCATIONAL BACKGROUND
  • BS in Network Engineering, University of Advancing Technology, Tempe, AZ

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4 Benefits of Augmenting IT Staff With Lutz Tech

4 Benefits of Augmenting IT Staff With Lutz Tech

 

LUTZ BUSINESS INSIGHTS

 

4 benefits of augmenting it staff with lutz tech

NEIL WARDYN, virtual chief technology officer & business development manager

 

Here, at Lutz, we aim to provide business solutions that work for you and your company. One way we accomplish this is through our tech services. We can work together with your internal IT staff to help your business grow and thrive. Here are four benefits of augmenting your internal IT staff with Lutz Tech.

 

1. Provides A Helping Hand

When it comes to making your business run efficiently and effectively, having a dedicated tech team that can handle whatever is thrown at them can make all the difference. The following are just a few of the many ways in which our technology services aid your business:

Take on duties that internal staff may not have time for

When you have routine tasks your internal staff may not have time to complete; our team is there to help. Allow us to handle some of the day-to-day time-consuming tasks so you can focus on major projects and initiatives.

Provides coverage while internal IT staff are out of office

Whether your staff has clocked out for the day or are under the weather, our team provides 24/7 technical support. Lutz Tech allows your internal team to have the breaks they deserve while not sacrificing support for your organization.

Works alongside internal IT staff to provide support

In addition to technical support, our team also works alongside your internal IT staff to providing guidance and solutions timely and effectively. Our experienced team is there to help assist in resolving complicated issues that might arise.

Offers best-in-class tools for internal staff use

From systems integration and management to software/hardware consulting and implementation, we provide your staff with the tools and resources needed to automate processes and produce up-to-date information. We can supply the tools and resources needed to help make your job easier.

Delivers peace of mind

When you work with Lutz Tech, you have peace of mind knowing that your business is in good hands with a support team you can trust. You have a reliable resource one call away to provide that assistance when needed.

 

2. Solves IT Staffing Issues

Whether you are short-staffed or don’t have the resources to employ an entire IT team, Lutz Tech can solve your IT staffing needs by augmenting your existing lineup. This saves you time and money in vetting, hiring, and training new employees to fill your team. With Lutz Tech, you are getting not just one person but a team of highly trained individuals that are ready to help you with all your technology needs.

 

3. Leverage an Experienced Team

When working with an outsourced IT company, you want a team that knows the ins and outs of their field. With the experience of our large team, we have seen it all. The following are just a few of the many reasons Lutz Tech’s services are a must when it comes to handling your company’s IT.

Large teams to help with escalation issues

When a problem arises, having a knowledgeable team like Lutz Tech to deliver quick solutions is crucial. This reduces downtime and keeps your organization functioning optimally. Use our large, experienced team to help resolve those complicated problems in a timely manner.

Ability to scale up to implement large projects

Implementing large projects while trying to handle day-to-day support can be difficult. Utilize Lutz Tech to implement those large projects or we can take over the day-to-day support so you can focus on new initiatives.

Help explain best practices and risks to management

We work with you step by step, ensuring that you have what you need for your company to understand and apply the latest and innovative technologies available. Lutz Tech can be your trusted advisor to give your organization peace of mind that the right solution for the job is being implemented.

 

4. Offers Flexibility

Having an IT team that supports your company and its unique needs makes all the difference. Lutz Tech’s services are versatile, allowing your company to have a customized experience. Whether you need support on a large scale or just technology guidance, Lutz Tech can provide solutions to fit your company’s unique needs.

 

Work With an IT Company That Is There for You.

When you partner with Lutz Tech, you gain an experienced set of developers and engineers dedicated to providing the services you need for your business to grow and function at its best. From technology strategies to outsourced IT services, our team is ready to help you find the best solutions for your business. For more information, contact us! You can also learn more about our Lutz Tech services by visiting our website.

 

ABOUT THE AUTHOR

308.382.7850

nwardyn@lutz.us

LINKEDIN

3320 JAMES ROAD

SUITE 100

GRAND ISLAND, NE 68803

NEIL WARDYN + VIRTUAL CHIEF TECHNOLOGY OFFICER & BUSINESS DEVELOPMENT MANAGER

Neil Wardyn is a Virtual Chief Technology Officer & Business Development Manager at Lutz Tech with over 17 years of IT experience. He is responsible for architecting short-term and long-term technology plans and strategies for potential clients. In addition, he will provide support in resolving technology-related issues.

AREAS OF FOCUS
AFFILIATIONS AND CREDENTIALS
  • Oracle Certified Associate
EDUCATIONAL BACKGROUND
  • BA in Computer Science, Hastings College, Hastings, NE
COMMUNITY SERVICE
  • Grand Island Leadership Tomorrow, Board of Directors
  • Central Community College,  IT Advisory Committee
  • IT Pathway, Advisory Committee
  • Skills USA, Contest Coordinator
  • Youth Sports Coach

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10.6.21 | Office 365 Spotlight: Excel | Recording

10.6.21 | Office 365 Spotlight: Excel | Recording

 

LUTZ BUSINESS INSIGHTS

 

Office 365 Spotlight

Office 365 Spotlight: Excel

10.6.21 | Recording

Excel is one of the most common Microsoft platforms and the first choice of many for data storage, calculation, and analysis. While we are all familiar with it, it is not always the simplest tool to understand. In this presentation, Jack Moylan and Jessica Murray of Lutz Tech, and Controller, Matt Storm, cover the common features and benefits of Excel as well as tips and tricks for utilizing some of its more complicated components to optimize your business’s data.

 

Key Takeaways:

  • Microsoft Excel Overview
  • Benefits of Using Microsoft Excel
  • How to Get Started with Microsoft Excel

Seminar Level: Intermediate

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4 Things to Know Before Selecting a Customer Relationship Management (CRM) Software

4 Things to Know Before Selecting a Customer Relationship Management (CRM) Software

 

LUTZ BUSINESS INSIGHTS

 

4 things to know before selecting a customer relationship management (crm) software

ryan wade, TECH director

 

At Lutz Tech, we help companies with software strategies, implementation, and support of core systems. Our clients typically look to us for help in reducing duplicate data entry, automating processes, or enhancing data and reporting capabilities. Over the last five years, we have seen more businesses choosing solutions such as Microsoft Dynamics and Salesforce as the foundation of their software strategy. Here are four things you need to know when considering these Customer Relationship Management (CRM) platforms.

 

1. Functionality and Features

The capabilities of customer relationship management systems, or CRM’s, have evolved well beyond just managing a sales pipeline. Our clients utilize CRMs to streamline processes for sales, marketing, operations and finance. Today’s CRM platforms are flexible databases that can help you manage data for your key relationships, products and team. In many cases, the best of breed CRM platforms are being implemented in lieu of ground up custom software application build-outs. They offer the majority of functionality that businesses need “out-of-the-box” while providing the ability to configure or customize the solutions to meet your needs.

For most businesses, the differences between the most popular CRM solutions are relatively small. The decision of which is right for your business typically comes down to cost, integration with other systems, and preference for how they look and feel.

 

2. Cost

One of the largest considerations for any business is the cost to get the system up and running as well as maintain it. The primary costs can be broken down into the cost of implementation, licensing, and ongoing support. The estimated cost will come down to your specific needs. However, it can be helpful to have reasonable expectations during your review.

It is understandable to want to try the software before purchasing, but few clients are able to implement a CRM package on their own. Therefore, consultants are typically involved in helping configure the system to your business and, in some cases, customize the software to meet your needs. Consultant costs range anywhere from $125-$250 per hour, depending on the system and requirements. On average, we have found the first phase of implementation to cost around $25,000-$50,000.

Licensing costs for these systems vary based on permissions and capabilities. Microsoft Dynamics’ monthly licensing is generally $65-$95 per user and Salesforce $75-$150 per user. The platforms also offer lower-cost licensing options for users interested in more limited usability. In addition, most CRM’s provide non-profit licensing discounts ranging from $30-$50 per user per month.

 

3. Integrations

Integration capabilities are another critical consideration when researching CRM platforms. The ability to push, pull and sync data with other systems allows you to reduce redundant data entry and use your CRM as a “source of truth” for customer data. Microsoft, Salesforce, and NetSuite have all built developer-friendly application programming interface layers, or APIs, that make it possible for your systems to talk.

The benefits of systems playing nicely together are clear. However, building and maintaining these integrations requires a deliberate data and process strategy.

 

4. Ongoing support

The hardest part of any CRM implementation is the final 10%. This is the point where budget and timeline constraints hit the team, and a hard look at what is in and out of scope becomes reality. There are often features or workflows that you hope to implement that will be pushed to later dates. In addition, regardless of how well you plan, there will be changes that you want after the team starts working in the system. The changes required may include small tweaks that your team can handle or more complex changes that require ongoing development support. With this in mind, we recommend two things to increase the success of your project.

The first is that your team members get involved during the implementation process. This allows your team to be trained in making changes to the system while you have the oversight of consultants.

The second is that you retain the contractors for at least three months following the system going live. This typically requires a retainer of hours that can be used for bug fixes, ongoing training, and configuration changes.

 

We are here to help

Our team is ready to assist whether you need help evaluating your options or understanding your current software. The first step involves a short call to discuss your needs to advise you on the right path. For questions or to learn more about our Lutz Tech services, please contact us.

ABOUT THE AUTHOR

402.778.7958

rwade@lutz.us

LINKEDIN

RYAN WADE + TECH DIRECTOR

Ryan Wade is a Tech Director at Lutz with over ten years of relevant experience. His primary responsibility is to manage the software solutions practice, including team administration and client relationship management. Ryan is also the lead on Lutz's online client portal, Threadworks.

AREAS OF FOCUS
  • Software Consulting
  • Client Relationships
  • Professional Services Industry
  • Real-Estate Industry
  • Banking Industry
EDUCATIONAL BACKGROUND
  • BSBA, University of Nebraska, Lincoln, NE
  • MBA, Creighton University, Omaha, NE
COMMUNITY SERVICE
  • Business Ethics Alliance, Committee Member
  • Greater Omaha Chamber of Commerce, Audit Chair
  • Nebraska Tech Collaborative Internship Committee Chair

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Lutz adds Alec Johnston and Sebastian Tine

Lutz adds Alec Johnston and Sebastian Tine

 

LUTZ BUSINESS INSIGHTS

 

Sebastian Tine

Lutz adds Alec Johnston and Sebastian Tine

Lutz, a Nebraska-based business solutions firm, welcomes Alec Johnston and Sebastian Tine to its Omaha office.

Alec joins Lutz Financial as a Financial Planner. He is responsible for assisting Advisers in the preparation of financial plans, as well as managing daily service requests from clients. Johnston is currently working towards his Master’s degree in investment management and financial analysis from Creighton University.

Sebastian joins Lutz Tech as a Project Engineer. He specializes in project coordination and implementation, network assessments, and technical support for Lutz Tech clients. Graduating from the University of Nebraska-Omaha, Tine received his Bachelor’s degree in international studies.

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