ERIC ACKER + ESCALATION ENGINEER
Eric Acker is an Escalation Engineer at Lutz with over 18 years of experience. His primary responsibilities are to manage escalation issues, provide onsite technical support to outsourced IT clients, and assist in mentoring and leading the service help desk.
AREAS OF FOCUS
- Lutz Tech Helpdesk
- Technical Support
- Outsourced IT Clients
- Technology
EDUCATIONAL BACKGROUND
- AS in Information Technology, Lincoln School of Commerce, Lincoln, NE
THOUGHT LEADERSHIP
- Top 5 Cybersecurity Trends for 2020
Strategic | Responsibility | Analytical | Ideation | Achiever
CONTACT ERIC ACKER
