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KPIs for Healthcare Providers

Analytics can help healthcare organizations make more informed business decisions, improve patient care, and increase margins. However, not all healthcare providers know what they should be tracking, how to gather the data, and what Key Performance Indicators (KPIs) they should be analyzing.

Lutz distributed a survey to over 750 people in the healthcare industry to find out what metrics these organizations are tracking and what they consider to be measurements of success. We compiled the answers to show our findings:

  • 70% of respondents are currently analyzing KPIs. Most do so on a MONTHLY basis.
  • The BILLING FUNCTION is completed 80% Internally and 20% by a Third-Party Provider.

Top Key Performance Indicators

  1. 01

    Billing & Insurance

    + Days in A/R
    + Collections (Ratio, Gross/Net, Copay, Rate)
    + Charge
    + Denial Rates
    + Write-Offs
    + Aging/Days to Pay/Days Billing
    + Claims/Insurance Data (Copays)

  2. 02


    + Per Visit by Department
    + Appointments Per Day (Patients Per Day)
    + Production
    + Cost Per Case/Visit
    + Referral Providers
    + Ratios of Volume/Revenue/Cost

  3. 03


    + New Patients
    + Active Patients
    + Patient Value

  4. 04


    + Staff Utilization

Healthcare KPIs

Lutz can help healthcare organizations collect disparate data, replace manual spreadsheet reporting, visualize information, and provide insight into your business.

+ Customized Reports & Dashboards
+ Patient Population Analysis
+ Key Performance Indicators (KPIs)
+ Quality Metric Reporting Assistance
+ Efficient Quality Care Reporting
+ Timely Product-Related Data
+ HIPPA Compliant Software
+ Flexibility To Proactively Manage Patients
+ Value-Driven Insight


Build Intuitive Reports + Track Valuable KPIs

Complete the form below to view a live Power BI demo to visualize the valuable KPIs you can begin tracking today with Lutz.

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Take charge of your organization’s growth.

Whether you’re a small practice or a large healthcare system, Lutz has the expertise and resources to help you succeed in a rapidly evolving industry.