Zac Franklin

Zac Franklin, Service Manager, began his career in 2017. With a strong background in operational management and quality control from his time in manufacturing, he brings valuable process expertise to his role at Lutz Tech. Since joining the firm, he has progressed through several roles, including Service Desk Technician and Service Lead. 

Heading up the service team, Zac focuses on delivering effective technical solutions while continually enhancing internal systems. He drives improvements through process creation, documentation updates, and automation opportunities that elevate service delivery. Zac values developing creative solutions to complex challenges and takes pride in supporting both clients and team members with reliable, forward-thinking IT support. 

Zac lives in Grand Island, NE, with his wife and son. Outside the office, you can find him playing video games and catching up on the latest TV shows and movies.