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Effective and Efficient Managed IT Services
Lutz Tech’s Outsourced IT services give you access to a dedicated team of 70+ IT professionals for less than the cost of one full-time employee. We pride ourselves on being a business-minded partner, not just a transactional service provider. Our commitment is to ensure your organization operates at its best, leveraging our unique blend of people, culture, technical expertise, and a customer-focused approach.
As your IT service provider, we offer comprehensive technical assistance, from on-site implementation and network administration to remote service desk support and troubleshooting. Our service team solves complex problems with innovative technology and explains things in terms you can understand.
Our capacity, broad client base, and centralized system of custom scripts, applications, and processes help us proactively spot potential risks and automate fixes across the board. By prioritizing security, quality backups, and proactive service, we ensure your IT supports growth. We focus on technology so you can focus on your business.
SECURITY
Utilizing a multi-layer security tech stack, we keep your organization safe from cyber threats and vulnerabilities. We can provide training for your team, keep your company in compliance with vendors and service providers, make recommendations for enhanced protection, and ensure a strong cybersecurity foundation. What's included:
+ M365 Tenant Security+ Endpoint Detection & Response
+ Advanced Phishing Prevention
+ Zero Trust Application Whitelisting
+ Ransomware Protection
+ Server & Network Monitoring
+ Patch Management Services
+ Preventative Maintenance
+ Antivirus, Antispam, & Antispyware Protection
+ Multi-Factor Authentication (MFA)
+ Vulnerability Testing
+ Hardware Lifecycle Management
+ Software Licensing Upgrades
+ End-User Security Awareness Training
+ Cybersecurity Scorecard
+ Remote Monitoring & Management
+ Spam Filter Management
+ Incident Response Planning
STRATEGY
In today's digital world, every business is becoming a technology business, regardless of their industry. We partner with you to align your initiatives with your company's overall vision, designing custom strategies to streamline IT processes, enhance performance, and unlock opportunities to drive profitability. What's included:
+ vCIO
+ AI & Automation Advisory
+ Technology Strategy Planning
+ Power BI Reporting
+ Solution Design
+ Business Continuity
+ Disaster Recovery
+ Procurement Management
+ Account Management
SUPPORT
Our Managed IT Services are tried and true – we support hundreds of clients and thousands of endpoints. You’ll receive one-on-one support from a live engineer within 30 seconds of your call. Plus, 84% of support tickets are resolved by the same engineer who answers, ensuring efficient and effective solutions. What's included:
+ 24/7 Help Desk Support
+ Microsoft 365
+ Remote Backup
+ Networking Support
+ Warranty Management
+ Desktop, Laptop, & Device Support
+ IT Asset Tracking
+ Firewall Support
+ Break Fixes & Installation
+ Onboarding & Offboarding Staff
+ Vendor Management: Hosting, Phone, Printer, Security, Software
Let's work together to get IT right.
