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  • Nonprofit

The Case for Outsourced HR in Growing Nonprofits

Steph Hand, Chief Human Resources Officer/Shareholder
April 9, 2026
The Case for Outsourced HR in Growing Nonprofits

As nonprofits grow from a small team into a more structured organization, the demands behind the scenes start to shift. What once felt manageable (hiring, employee questions, and basic policies) can quickly become time-consuming and reactive. Many organizations reach a point where HR is no longer an occasional task, but they still don’t have the budget or need for a full-time HR leader.

That’s where outsourced HR comes in. By providing experienced HR support on a part-time or flexible basis, nonprofits can access the expertise and guidance they need without the cost of a full-time hire. For many organizations, it’s a practical way to strengthen internal processes while continuing to focus resources on their mission.

 

What is outsourced HR, and why are nonprofits turning to it?

Outsourced HR provides organizations with experienced HR leadership and support on a part-time or as-needed basis. Instead of hiring a full-time HR director or building a large internal team, nonprofits can engage an external professional who works alongside leadership to manage HR strategy, compliance, HR tasks, and employee initiatives.

This model is gaining traction among nonprofits because it offers needed flexibility and expertise. Organizations can scale HR support based on current needs, whether that’s building policies, navigating compliance requirements, or improving employee experiences.

Outsourced HR can also serve as a bridge for nonprofits that are growing quickly but aren’t yet ready to support a full internal HR department. In many cases, it provides access to broader expertise and tools than a single hire might offer.

 

Why do nonprofits outgrow their HR capacity?

Many nonprofits begin with HR responsibilities spread across leadership or administrative staff. A finance leader, executive director, or operations manager may handle hiring, benefits, and employee questions alongside their primary responsibilities, yet have no formal training in HR.

That approach can work early on, but it becomes difficult to sustain as the organization grows. Adding employees, managing benefits, and maintaining compliance requirements all introduce new complexity. Common signs that a nonprofit has outgrown its informal HR structure include:

  • Increasing employee headcount and more frequent hiring
  • Greater regulatory and compliance obligations
  • More complex benefits administration
  • A need for consistent policies and performance management practices

We often see this shift when an organization reaches 15–30 employees, hiring becomes more frequent, policies start to vary among managers, and leadership begins spending more time reacting to employee issues rather than focusing on the organization’s mission. Without dedicated HR support, these responsibilities can quickly pull leadership away from strategic priorities.

 

What challenges does outsourced HR solve for nonprofits?

Outsourced HR can help address several operational challenges nonprofits often face as they grow.

Compliance & Regulatory Oversight

Employment laws, documentation requirements, and workplace policies all need to be monitored and updated regularly. Maintaining compliance becomes even more important as organizations expand into new programs or locations.

Without clear ownership of HR, nonprofits often rely on outdated policies or inconsistent documentation, which can increase risk over time. Outsourced HR helps ensure compliance processes are current, consistent, and proactively managed.

Employee Experience & Retention

Nonprofits often compete with the private sector for talent while operating within tighter budgets. Strong onboarding, performance management, and employee engagement practices can help create a positive work environment, which plays an important role in retention.

In many growing organizations, these processes are informal or vary by manager, leading to inconsistent employee experiences. Outsourced HR brings structure and consistency to how employees are hired, onboarded, and supported.

Internal Controls & Fraud Prevention

HR policies also play a role in protecting nonprofit resources. Clear hiring procedures, segregation of duties, and background check policies all contribute to stronger governance. As organizations grow, gaps in these processes can emerge, especially when responsibilities are shared across multiple roles. Strengthening HR-related controls helps reduce risk and supports better oversight.

 

How does outsourced HR support sustainable nonprofit growth?

Beyond addressing immediate HR challenges, outsourced HR can help build a stronger foundation for long-term growth.

An experienced HR partner can assist with developing policies and creating consistent performance management processes. These systems make it easier for nonprofits to scale operations without constantly reinventing internal processes.

Outsourced HR leaders can also help align workforce planning with the organization’s strategic goals. Whether planning program expansion, evaluating staffing needs, or updating compensation, experienced HR guidance supports more sustainable growth.

 

Is your nonprofit ready for outsourced HR?

Not every nonprofit needs dedicated HR support immediately. However, there are several indicators that it may be time to consider additional expertise. Many organizations begin exploring outsourced HR when they:

  • Reach a workforce size where HR responsibilities become more time-consuming
  • Experience rapid growth in programs or staffing
  • Encounter increasing compliance or regulatory complexity
  • Want to improve hiring, onboarding, or retention practices

At this stage, leadership often finds that HR responsibilities are taking time away from other strategic initiatives. Outsourced HR allows organizations to maintain momentum without committing to a full-time internal hire.

 

Partner with Lutz to Support Your Nonprofit’s HR Needs

Selecting the right partner is key to making outsourced HR successful. At Lutz, our nonprofit experts provide outsourced HR solutions tailored to the unique operational and compliance needs of the sector. Contact us to learn more.

Hand_Steph_Color Large
  • Positivity, Strategic, Ideation, Woo, Activator

Steph Hand

Chief Human Resources Officer/Shareholder
Steph Hand, Chief Human Resources Officer and Shareholder, began her career in 1998. After nearly two decades of building Lutz's internal HR function, she established and now leads the firm's Outsourced HR and Consulting services. Her vision and leadership have been instrumental in shaping both Lutz's award-winning culture and its comprehensive HR offerings.

Leveraging her background in communication and leadership development, she helps small and mid-sized businesses in all industries build thriving workplaces. She provides customized HR strategies that align with business goals while fostering strong, people-centric cultures. Steph values creating practical solutions that help organizations develop and retain talent while driving sustainable growth.

At Lutz, Steph puts people first through her positive, action-oriented leadership style. Her ability to activate new ideas while maintaining focus on employee well-being has established Lutz as a leader in workplace culture. As the architect of the firm's HR practices, she continues to shape how businesses approach their most valuable asset - their people.

Steph lives in Omaha, NE, with her husband and kids. Outside the office, she can be found spending time with family and friends and traveling to Arizona.

402.496.8800

shand@lutz.us

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