LUTZ BUSINESS INSIGHTS
5 Reasons Profitable Companies Hire Technology Service Providers
SCOTT KROEGER, LUTZ TECH PARTNER
Technology is critical for any business interested in increasing profits. Companies rely heavily on technology to automate the core functions within their business. While technology can be incredibly valuable when it’s working properly, it can also cause major headaches when it isn’t. Business owners are being forced to deal with the technology aspects of their business, distracting them from executing their business strategy. As a result, businesses are increasingly turning to local technology service providers known as “Managed Service Providers” to manage the IT function within their business.
What is an MSP? Simply put, an MSP becomes or augments a company’s IT department. There are a number of benefits of utilizing an MSP. These include:
What happens if your server crashes in the middle of the night? MSPs have teams of highly trained professionals ready to make sure you’re covered 24 hours a day, seven days a week, 365 days a year. Business owners won’t have to worry about IT coverage in the event of holidays, sickness, or vacations. With phone access to a live technician, you have the peace of mind that an expert is a call away.
Most small to mid-sized businesses can find it difficult to keep an in-house IT manager paid a competitive wage, educated on the latest technologies, and challenged within their role. In the world of technology, staying on the cutting edge means a constant investment in technical training. Our MSP staff possesses a breadth of knowledge across the organization, allowing us to solve problems faster. With a wide array of experience and expertise, we are adopting and honing industry best practices on a daily basis. As a result, your business benefits by having the most highly trained IT staff available.
Our IT team is unique in that it is a part of our overall team at Lutz. What does this mean for you as a business owner? It means that when you work with Lutz Tech as your MSP, you are not only getting IT experts, you are also getting business consultants who can align technology and business strategy. You aren’t just working with a ‘techie’, you’re working with a technology expert who also understands business. Your Chief Information Officer understands how technology can be used to increase revenue and decrease expenses. We don’t just fix your system when it breaks—we become a strategic partner who leverages technology to make your business more successful.
Turnover is inevitable when it comes to staffing, and having in-house IT resources expose you to potential employee churn. If your IT manager is the only one who has the knowledge about your company’s network, what do you do if they walk out the door? With an MSP, IT employee turnover is eliminated. At Lutz Tech, we have been providing IT services for over 15 years. Our tenured professionals average 8 years of industry experience. You can be guaranteed you will never have to hire or train another IT resource within your company.
Lutz Tech provides all the services of an internal IT department for a fraction of the cost. Our simple pricing model is based only on the employees who utilize technology, allowing for our services to scale as your company grows. Additionally, we recommend technology that meets your business needs and not what’s “cool” or “bleeding edge”. We make sure every dollar spent on technology is in the best interest of the business long term. Finally, our month to month agreements prevent you from getting locked in to long term contracts.
ABOUT THE AUTHOR
SCOTT KROEGER + LUTZ TECH SHAREHOLDER
Scott Kroeger is a Lutz Tech Shareholder with over 15 years of technology related experience. His primary responsibilities include overseeing the areas of managed technology services, custom software development, and creative services. In addition, he provides CIO level consulting to clients.
AREAS OF FOCUS
- Sales and Operations
- CIO Level Consulting
- Managed Technology Services
- Custom Software Development
- Creative Services
- Interface Design
- Web Technologies
- Systems Infrastructure
- Application Integration
- BA in Computer Science, DePauw University, Greencastle, IN
- Institute of European Studies, Freiburg, Germany
- Omaha Children’s Museum, Past Board Member
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