Tech

4 Benefits of Outsourcing IT Support

Scott Kroeger, Lutz Tech Shareholder

November 23, 2016

When you're invested in your company, you want your business to run as efficiently as possible. Having full-time information technology support is necessary for an efficient workplace. But what if you don't have the resources to manage IT internally? That's where Lutz comes in. We provide IT services for clients who want to focus on their jobs, not their networks. Below are benefits of our outsourced technical support.

Support Scaled to Your Workplace

When you work with us for your IT services, there is no one-size-fits-all contract. We make sure your support is specific to the number of employees on your team. By having coverage curated specifically for your team size, we make sure we are optimizing resources and not wasting your time or money. As your company evolves, we evolve right along with you. Whether the number of employees grows or shrinks, we make sure your technology needs are specific to your team. Our contracts are on a monthly basis, and our review process takes place every 6 months to make sure we are working for you, and not the other way around.

Cost-Effective, Full-Time Support

Hiring an employee to handle your IT support internally requires reviewing applications, interviewing candidates, going through onboarding and training procedures with the selected candidate, and providing a full-time (or part-time) salary and benefits, all of which drain your business' time and resources. By opting for an outsourced IT provider like Lutz, you're able to take the investment of a single hire and instead invest it in a team of IT professionals who have more combined knowledge and experience for a lower cost. You also don't have to worry about sick time or any other leave. You're guaranteed full-time support.

24/7 Support & Instant Response Time

Network failures can be a major stress during the workday. When a server goes down, productivity goes down with it. Only more frustrating is being unable to reach your IT support to troubleshoot the issue. With us, you can say goodbye to delays and automated answering messages. When a client calls us for help with network issues, software support, or troubleshooting, the average response time from one of our IT professionals is 17 seconds. No emails to worry about, and no hassles to navigate. We are just a phone call away.

Combining IT Support & Accounting

Lutz doesn't just fix computers. Our team comes from a blended environment of technology and accounting, so we understand what it takes for businesses to be efficient and successful. Whether you need help with improving overall efficiency, ways to cut costs, technology that will keep you up-to-date, or avoiding potential risks, Lutz is available to advise and provide the support your business needs. Outsourcing your IT support not only cuts costs and improves efficiency, but it also helps you invest in the continued success of your business. Let us help make your company the best in the industry. Call us today!

Ideation, Individualization, Restorative, Arranger, Relator

Scott Kroeger

Lutz Tech Shareholder

Scott Kroeger is a Lutz Tech Shareholder. He began his career in 1999. His primary responsibilities include overseeing the areas of managed technology services, custom software development, and creative services. In addition, he provides CIO-level consulting to clients.

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About

4 Benefits of Outsourcing IT Support

Support Scaled to Your Workplace

Cost-Effective, Full-Time Support

24/7 Support & Instant Response Time

Combining IT Support & Accounting

Scott Kroeger

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