Improving Internal Controls in Departments with Limited Segregation of Duties
For many organizations, limited staffing means employees wear multiple hats, and that can make it challenging to maintain strong internal controls. When one person handles too many responsibilities, such as authorizing, recording, and reconciling transactions, the risk of error or fraud increases. This challenge has only grown in recent years as more teams operate remotely or rely on digital systems. Cyber threats and unauthorized access can compound existing control gaps, making it even more important to implement safeguards that protect your data and finances.
So, how can you strengthen internal controls when you don’t have the luxury of a large team?
1. Build in Oversight Wherever Possible
Even if duties can’t be fully separated due to staffing constraints, you can still create accountability. Require a second set of eyes for key transactions, like approving vendor payments or journal entries. Consider rotating review responsibilities to ensure no single employee performs the same check.
2. Automate What You Can
Technology can help fill gaps where people can’t. Workflow automation tools can track approvals, restrict access to sensitive data, and generate audit trails automatically. Just be sure to review permissions regularly within the accounting software, especially when employees change roles or leave the organization.
3. Establish Clear Review & Reconciliation Processes
Monthly reconciliations, variance reviews, and exception reporting are simple but powerful ways to catch issues early. Make sure documentation is consistent, performed timely, and easily accessible to leadership and auditors.
4. Train & Communicate
Encourage open communication and provide training so your team understands why certain controls are in place. When employees know how controls protect both the organization and themselves, they’re more likely to follow procedures.
5. Monitor Key Indicators
Tracking simple performance indicators can help you spot potential control weaknesses. For example:
- Number of unreconciled transactions or exceptions each month
- Frequency of access changes or override requests
- Time lags between transaction dates and approvals
If any of these numbers start to rise, it may be time to reexamine your processes or permissions.
6. Consider an External Review
Sometimes an outside perspective helps identify gaps you might overlook internally. A periodic review by an accounting or consulting firm can provide practical recommendations that align with your resources and risk level.
Improve Oversight in Small Teams with Lutz
Even in small departments, strong internal controls are achievable with creativity, collaboration, and consistency. The goal isn’t to eliminate all risk, it’s to design processes that make fraud and error much less likely by utilizing compensating controls. At Lutz, our audit and assurance team helps organizations design frameworks that are both practical and effective. Contact us to learn more.
- Relator, Discipline, Achiever, Consistency, Focus
Claire Hasty
Claire Hasty, Audit Manager, began her career in 2018. With wide-ranging experience in the accounting field, she has developed strong expertise in audit services while focusing on clear communication and client relationships.
Specializing in financial reporting and assurance, Claire works with clients in various industries while focusing on manufacturing and distribution, nonprofit, and real estate. She values helping clients grow their businesses and takes pride in making the complex simple, delivering consistent, thoughtful solutions tailored to each organization’s needs.
Claire lives in Gretna, NE, with her husband, Jake, their two sons, Cade and Baker, and their dogs, Remi and Bear. Outside of work, you can find her golfing, cooking, cheering on the Huskers and Packers, and spending time with her family.
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