LUTZ BUSINESS INSIGHTS

 

Feedback

Creating a Feedback Culture

MARISA GIFT, TRAINING & DEVELOPMENT MANAGER

 

We’ve all heard the feedback statistics. 65% of employees say they want more feedback while only 58% of managers think they give enough feedback (SOURCE). As a result, both sides often feel like they are fighting a losing battle. The key to logging a “W” is in your game plan! It’s time to create a culture that allows feedback to emerge naturally. You can start with these strategies:

Be available. Always.

Do more than say you have an “open door policy” – actually keep your door open! When lines of communication are constantly open, it is easier to give feedback when necessary.

Make feedback regular. 

Feedback is a process that requires constant attention. When something needs to be said, say it. This way problems won’t “snowball” out of hand. Also, there are fewer surprises during formal feedback meetings if informal feedback has been frequent.

Make positive feedback the norm. 

We mustn’t forget the praise! It is just as important – and often offered much less – than constructive feedback. Be sure to seize the opportunities to recognize successes, no matter their size.

Teach your team to self-evaluate.

Most people already know the areas they need to work on so encourage them to reflect and take action accordingly. Teach them to ask these questions of themselves: “What’s working?” “Where am I getting stuck?,” and “What will I do differently next time?” The best “lesson” anyone can get is that which comes from their own learning.

Establishing a culture that encourages feedback is a good step toward happier employees and managers. And that’s a “W” for everyone!

ABOUT THE AUTHOR

402.496.8800

mgift@lutz.us

LINKEDIN

MARISA GIFT + TRAINING & DEVELOPMENT MANAGER

Marisa Gift is the Training and Development Manager at Lutz with over 15 years of experience. She helps shape the firm’s training and development strategy while also managing Lutz’s campus recruiting, orientation and mentoring programs.

AREAS OF FOCUS
  • Human Resources
  • Training
  • Leadership Development
  • Campus Recruiting
  • Performance
AFFILIATIONS AND CREDENTIALS
  • Association for Talent Development, Member
  • Human Resource Association of the Midlands, Member
  • Society for Human Resource Management, Member
EDUCATIONAL BACKGROUND
  • BA in Communication Studies & Politics, Drake University, Des Moines, IA
  • MA in Communication, Purdue University, West Lafayette, IN
COMMUNITY SERVICE
  • Holy Cross Lutheran Church, Publicity Committee
  • Holy Cross Lutheran Church, Music Ministry
  • Drake University National Alumni Board of Directors, Past Board Member

SIGN UP FOR OUR NEWSLETTERS!

We tap into the vast knowledge and experience within our organization to provide you with monthly content on topics and ideas that drive and challenge your company every day.

Toll-Free: 866.577.0780  |  Privacy Policy

All content © Lutz & Company, PC

OMAHA

13616 California Street, Suite 300

Omaha, NE 68154

P: 402.496.8800

HASTINGS

747 N Burlington Avenue, Suite 401

Hastings, NE 68901

P: 402.462.4154

LINCOLN 

115 Canopy Street, Suite 200

Lincoln, NE 68508

P: 531.500.2000

GRAND ISLAND

3320 James Road, Suite 100

Grand Island, NE 68803

P: 308.382.7850