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Lutz, a Nebraska-based business solutions firm, recently added Devin Duren, Bill Manley and James Swiercek to its Tech division.
Devin joins the firm as a Service Desk Engineer remotely. He is responsible for troubleshooting deep technical issues, maintaining network infrastructure, and providing remote support for clients’ workstations and servers. In addition, he helps manage escalated incidents and service requests, as well as user communication to improve IT processes and business efficiency. Duren has over two years of experience in IT support.
Bill joins the firm as a Senior Project Engineer in the Omaha office. He is responsible for implementing new technology and hardware solutions for Lutz Tech clients. In addition, he assists the service desk with network troubleshooting. Manley has over 11 years of experience in technology.
James joins the firm as a Service Desk Technician remotely. He is responsible for servicing the helpdesk to resolve immediate technical issues, maintain network infrastructure, and provide remote support for clients’ workstations and servers. In addition, he provides IT support and incident tracking for Lutz Tech clients. Swiercek is currently studying information technology at Metropolitan Community College.